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Helpdesk Supervisor & Technical Support Engineer

Date Posted
19th April 2018
Rugby Code Types
Admin, Finance, IT & Ops
Contract Type
£23,000 to £25,500 Per Annum

Job Description

Helpdesk Supervisor & Technical Support Engineer

Location: Leeds
Salary: £23,265 – 25,591

Are you a strong COLLABORATOR working in a UNITED way?

Are you AMBITIOUS with a STRONG DESIRE to grow business performance?

Are you ready to join a TRANSFORMING ORGANISATION and take your NEXT STEP?


An exciting opportunity has arisen at the RFL, the national governing body for Rugby League in the UK & Super League (Europe), the elite club competition for the sport in the Northern Hemisphere.   We are seeking to appoint a Helpdesk Supervisor & Technical Support Engineer based at our offices in Red Hall, Leeds.


To assist with managing day-to-day ICT operations of the RFL by providing 1st/2nd/3rd line support to the organisation.  The role holder will also manage the ICT support helpdesk, lead on many projects and will support the Head of ICT. 

The candidate must have the relevant experience
• 2 + years’ experience of a small/medium enterprise ICT Support Environment
• Office 365 (SharePoint/OneDrive)
• Experience of Infrastructure support including Active Directory, Exchange, Office 365, Firewalls, Anti-virus, VPN/WAN, Routers, Switches and TCP/IP essential

The candidate will be a confident individual with good interpersonal skills and able to deal with people at all levels and communicate to users in a clear, non-technical manner. The candidate will be logical and enthusiastic about IT.

The position will include regular travel to our offices in Manchester, therefore a full drivers licence is essential with use of own vehicle.

In return for your efforts we offer a competitive salary, a 35-hour week, 23 days holiday, health insurance and a chance to be part of this exciting and growing business.

Appointment may be made subject to a DBS check.

To find out more about us or to apply online please visit our website:

(The Rugby Football League has confirmed that it will be relocating to the Etihad Campus in East Manchester. The full move will not take place until Autumn 2021. There is an option for a graduated move from late 2019 with the North West based staff).

Closing date for receipt of applications:   Friday 4th May 2018.

If you are an applicant with disability who meets the essential requirements of the job, we will interview you.  We would be pleased to receive applications in alternative formats.

The Rugby Football League welcomes applications from all suitably qualified persons regardless of Age, Sex, Race, Disability, Pregnancy, Marital/ Civil Partnership status, Sexual orientation, Gender reassignment or Religious background.

The RFL is committed to equality through diversity.

Rugby Football League

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